Returns & Exchanges
At BRUTTO SHOP, we want you to be fully satisfied with your purchase. If you are not happy with your order, you can return or exchange any unworn items within 30 days of delivery.
1
Initiate Your Request
Log into our online returns portal with your order number and email address to select the items you wish to send back.
2
Package Your Items
Place the items in their original packaging with all tags attached to ensure they are protected during transit.
3
Ship It Back
Print the prepaid shipping label provided by our portal and drop the package off at any authorized courier location.
4
Receive Your Refund
Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5 to 7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing